FAQs
Frequently Asked QuestionsWill your crew pick me up when I arrive in the designated cities?
Yes, our crew who wear Lady Denok uniform will pick you up in the airport or in the nearby hotel you stay on the day of embarkation.
What time the boat embarks from harbour?
The boat embarks by 1:00 pm or if all guests already check-in before that time.
How many cabins do you have in Lady Denok Liveaboard?
We have 7 cabins to accommodate 12 guests in 1 Master bed cabin, 2 Twin/Double bed cabins, 2 Twin bed cabin, and 2 Single bed cabin, all with en-suite bathroom/toilet, warm and cold water, and Air Conditioning.
Do you provide amenities for each cabin?
We provide towels, shampoo, soap for each guest. On the deck, we provide beach towels. Hair dryer is available upon request.
Do you have a camera room?
We have a dedicated room for charging cameras, etc.
How many dives in a day?
Normally between 3 to 4 dives, except on the first day and penultimate day which are up to 2x dives.
Do you impose a conditional minimum number of dives to join your trips?
At least the guests have Open Water licenses. For Raja Ampat trip, we expect the guest has been diving at least 30x and for Komodo trip at least 50x. We will review your diving experience from the enrollment form you completed and from the check dive on the first dive during the trip, so our dive guide will group you to the best suitable group.
Is nitrox available?
Do you have a 15 ltr tanks? How much it costs per day?
Yes we have, but in limited numbers and it costs USD 10/day.
Is diving gear included in your trip? Can I rent diving equipment from your boat?
For diving trip, we provide 12 liter tanks with air, weight, and belt. Other equipment is available for rent, for more information and details of price, please visit tab Gear Rental at:
https://www.ladydenokliveaboard.com/schedule-rates/
Do I have to pay marine park fee/port fee/fuel surcharge?
The current marine park fee/port fee/fuel surcharge is applied to each guest per trip.
| Cruises | Marine Park/Port Fees/Fuel Surcharges |
|---|---|
KOMODO Bali - Labuan Bajo/reverse | USD 30/day/pax |
| KOMODO Labuan Bajo - Labuan Bajo | USD 30/day/pax |
| ALOR Alor to Labuan Bajo/reverse | USD 35/day/pax |
BANDA Maumere - Saumlaki/ reverse Ambon - Maumere/Saumlaki Sorong - Ambon/reverse | USD 300/trip/pax |
TRITON BAY Kaimana - Sorong or reverse | USD 350/trip/pax |
RAJA AMPAT Sorong - Sorong (Ultimate) | USD 300/trip/pax |
RAJA AMPAT South & Central Raja Ampat | USD 300/trip/pax |
RAJA AMPAT North & Central Raja Ampat | USD 300/trip/pax |
RAJA AMPAT Central Raja Ampat | USD 225/trip/pax |
Are there any other fees besides the marine park/port fee/fuel surcharge?
Yes, for laundry which is USD 1/item, alcoholic beverages, and any other purchase onboard.
Can we pay onboard purchase or dive gear rental by credit card?
You can pay by credit card: Visa, Mastercard, and JCB or in USD, Euro, IDR.
Is wifi available, and how much it cost?
We provide Starlink internet service, and as long as Starlink signal is available, guests are welcome to use it free of charge.
How good is Internet signal? Does it cover the whole area of our trips?
Internet connection by Starlink reaches all areas we sail, including remote areas such as Banda and the Forgotten Islands.
How is the standard voltage and electricity in your boat? What kind of power plugs do you use in your boat?
Standard voltage in Indonesia is 220-240 V. Power plugs and sockets in our boat are for type 2 pin sockets and plug design which is the standard European plug.
I am a coffee person and sometimes enjoy the soft drinks especially during the hot days. Do I have to pay for coffee and soft drinks?
Can I bring my own wine or any alcoholic beverages and beer?
How much the price of wine and can I pre-order wine or any alcoholic beverages?
Can you accommodate special diets such as vegan and gluten free?
What are the daily activities during the trip with your boat?
itinerary, request, and condition.
Can guest check-in into the boat a day before the trip begins?
When is the last dive before check-out time?
When is the check-out time?
How is the ratio between dive guide and divers on board?
1 dive guide to maximum 4 divers.
Can snorkelers join the Lady Denok trips?
What about tipping?
Tipping in Indonesia is entirely a matter of choice. If your trip with us met or exceeded your expectations, you may wish to leave a tip. The recommended industry standard is anything between 5-10% of the trip total price, but any tip from guest, regardless the amount, is really appreciated by crew. Tips will be shared equally by the Captain in front of all crew.
Contact Us
Phone:
+6221 78883228 or +62 812 8276 3323 (Yuli)
Email:
info@ladydenokliveaboard.com
ladydenokliveaboard@gmail.com
